Reference

Terms That Cover Your Account on indomaxbat

These legal terms set out the rules that apply when you access indomaxbat, including account eligibility, accepted payment methods like DANA, OVO, and GoPay, and what happens if something goes wrong.

Account Eligibility RulesDANA, OVO, GoPay ConditionsJurisdiction-Dependent AccessData Handling CommitmentContact Rights Explained
indomaxbat Terms That Cover Your Account on indomaxbat
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, want to request account data, or need to raise a dispute, reach out through the channels below. Our team handles legal and account queries separately from general wallet support, so use the right path to get a faster response.

Team online

Live Chat Support

Open the chat widget from any page on indomaxbat. For legal or account queries, select the account help category so your message reaches the right team member directly.

Email for Legal Queries

Send your written legal request or data access question to our support email. Include your registered account ID so we can locate your record and reply within a reasonable time.

In-Account Request Form

Log in, go to account settings, and use the contact form under the help section. This path automatically attaches your account reference, which speeds up any policy or data request.

HOW WE HANDLE THIS

Data, Cookies, Security and Your Rights

We keep the data we collect to what is needed to run your account — login credentials, payment verification records for DANA, OVO, and GoPay transactions, and session data for security checks. Nothing beyond that is collected without a clear reason tied to your account.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your device settings. You can clear these from your browser at any time without losing your account data.

Account Security

Each login is validated with OTP verification tied to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Data Retention

Account and transaction records are retained for as long as your account is active and for a period after closure as required by applicable record-keeping obligations. You can request a summary of what we hold.

Requesting Changes

To correct personal details, update your registered wallet — DANA, OVO, or GoPay — or request account deletion, submit a written request via the in-account form or support email with your account ID included.

Common Questions About These Terms

Here are the questions we get most often about account rules, data rights, and how these terms apply to your use of indomaxbat. If your question is not here, reach out through live chat or the in-account contact form.

Yes. Access depends on the laws that apply in your specific location. We only operate where local law permits and you are responsible for confirming that access is lawful where you are.

Yes. Submit a written request through the in-account contact form or via our support email. Include your account ID and we will respond with a summary of the data we hold linked to your account.

Transaction records are retained for a period after account closure as required by applicable obligations. You can request details of retention periods by contacting our support team directly after closing.

We post updates directly on this page and note the revision date at the bottom. Continued use after a posted update means you accept the revised terms. Close your account if you do not agree.

Start with the relevant wallet provider for issues originating on their side. For disputes about how indomaxbat applied a payment to your account, raise it through our live chat or legal contact email.

Yes, if we find that account details are inaccurate or that access is being attempted from a restricted region. We will notify you through your registered contact details unless investigation rules prevent disclosure.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.