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How indomaxbat Handles Your Personal Data

This Privacy Policy explains what data we collect when you use your indomaxbat account, how we store it, and what rights you have over it — including data tied to your DANA, OVO, or GoPay wallet details.

Account data protectionWallet info: DANA, OVO, GoPayYour right to access or delete dataCookie and device tracking clarityContact us to request changes
indomaxbat How indomaxbat Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply technical measures to protect the data tied to your indomaxbat account — including the wallet and payment details you use for DANA, OVO, and GoPay transactions. Our approach covers four areas: how data is stored, how cookies work on your device, how long we keep your information, and how you can request changes to what we hold.

Secure Data Storage

Account and wallet data is stored on servers with access controls. Your DANA, OVO, or GoPay identifiers are not stored in plain text and are not shared with unrelated parties.

Cookies and Tracking

We use session cookies to keep you logged in across mobile and desktop. Analytics cookies help us understand how pages are used. You can adjust cookie preferences through your browser settings at any time.

Data Retention Schedule

We keep your account data while your account is active. Once you close your account, we follow our standard deletion timeline unless local law requires us to retain specific records longer.

Requesting Data Changes

You can request to view, correct, or delete the data we hold about you. Contact our support team via live chat or email; we verify your identity before acting on any request.

REACH OUR TEAM

Contact Us About Your Privacy

If you have questions about how we handle your data, want to request a copy of what we hold, or need to correct or remove information linked to your account, our support team can help. You can reach us through live chat inside the platform, by email, or via our help centre. Response times may vary, and all requests are handled subject to verification of your account identity.

Live Chat Open the chat widget inside your account dashboard to speak with a support agent directly about any privacy or data access request.
Email Support Send your data request or privacy question to our support email. Include your registered account name and the wallet method you use — DANA, OVO, or GoPay.
Help Centre Our help centre includes a dedicated privacy section where you can submit a formal data request form and track its status until resolved.

Common Questions About Your Privacy Rights

Here are the questions we get most often about how your data is handled on indomaxbat. If your question is not covered here, our support team is the right next step.

We collect your name, email, phone number, and any wallet identifiers you link — such as your DANA, OVO, or GoPay account reference. Device and session data is also logged for security purposes.

We store only the reference identifiers needed to process your transactions. Full wallet credentials are handled through the payment provider's own secure flow and are not retained on our servers.

Yes. Submit a data access request through our support team via live chat or email. We will verify your account identity first, then provide the relevant data within a reasonable timeframe.

Contact our support team and request account deletion. After identity verification, we begin our standard removal process. Some data may be retained where local law requires it.

We do not sell your data. We may share relevant account information with payment processors such as DANA, OVO, and GoPay to complete transactions, or with authorities where local law requires disclosure.

Session cookies keep you logged in on mobile and desktop. Analytics cookies help us improve navigation. You can disable non-essential cookies in your browser settings without losing core account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.