Reference

Terms That Govern Your indomaxbat Account

These terms set out what you agree to when you open and use your indomaxbat account, including how deposits via DANA, OVO, and GoPay are handled and what happens if the rules aren't followed.

Account eligibility applies where local law permitsWallet deposits: DANA, OVO, GoPayOne account per personSubject to change with noticeIndonesia region coverage
indomaxbat Terms That Govern Your indomaxbat Account
HOW WE HANDLE THIS

How We Apply These Terms Fairly

These terms are not just a formality. They define real obligations on both sides — what indomaxbat commits to and what we expect from you. Here is how we handle the four areas that matter most to your account.

Account Security

Your account login and linked wallet — whether DANA, OVO, or GoPay — must match verified identity details. We flag mismatches and may pause the account pending confirmation before any withdrawal clears.

Data Handling

We store your account information and transaction history to process payments and handle disputes. Data is held only as long as needed to fulfil the account relationship and comply with applicable local rules.

Term Changes and Notice

When these terms change, notice goes to your registered contact before the new version takes effect. You can review the change summary in your account settings under the policy log tab.

Requesting Corrections

If your account details or transaction records contain an error, contact support with your account ID and the specific detail to correct. We review and respond within one business day.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to flag a concern about your account, our support team is here to help. You can reach us through live chat inside your account dashboard, via email, or through our dedicated Indonesia account help line. We aim to respond to terms-related queries within one business day.

Live Chat Access live chat directly from your account dashboard. It is the quickest path to a terms clarification or account query from any device in Indonesia.
Email Support Send detailed terms questions or formal account complaints to our support email. We track every thread and follow up with a written response for your records.
Account Help Centre Your account dashboard includes a help section covering wallet verification, DANA and OVO deposit rules, and account suspension queries in plain English.

Common Questions About These Terms

These are the questions we see most often when people want to understand what they have agreed to. If your question is not here, reach us via live chat from your account dashboard.

Yes. These terms apply to all account activity, including every deposit or withdrawal made via GoPay, OVO, or DANA. Each wallet's own service rules also apply alongside ours.

No. We notify you through your registered account contact before changes take effect. Using the platform after that notice counts as acceptance of the updated version.

Duplicate accounts breach these terms. We may suspend all linked accounts pending review. Any wallet balance tied to a duplicate account may be withheld until the investigation concludes.

Contact support via live chat or email with your account ID and the specific detail you want corrected. We review the request and respond within one business day.

The same terms apply across Indonesia, including players in Medan and Semarang. Access and eligibility depend on whether local law in your specific region permits it.

We retain account and transaction data only as long as needed to fulfil the account relationship, resolve disputes, and meet applicable local requirements. You can ask about your specific data via email support.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.